Counter an Offer

In this guide, we'll cover how to counter an offer as a listing agent, so you can negotiate on behalf of your client(s). 

1. From the Dashboard (My Properties), select the property to manage offers on your listing you want to make a Counter Offer (sign back).

Counter Dashboard

2. When you click on the property, you'll land on the Timeline tab. Click on the Offers tab to select the offer you want to counter.


3. Click the arrow to the right of the offer to open the Offer slide-out. Once the Offer Details slide-out appears, click on Counter.

Click on Counter

4. Upload the counteroffer, add a note for the buyer agent, and click OK. Congrats, your counteroffer has been submitted!

Counter upload

From here, the buyer agent will be notified of your counteroffer via email, and the Offer Status on the Property Details page will change from "Verified" to "Countered".

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