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Help Center

FAQs

FAQs

Getting Started (Agents)

What are the benefits of Openn as an agent?

What is the Logs tab?

What are transparency settings?

What is the training tab on the dashboard?

What is the MLS Imports tab?

What is a property card?

How do I access my messages?

When I accept an offer do the agents in the negotiation get notified?

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Listings

How do I list a property from Realtor.ca?

How do I apply a listing template to my listing?

How do I see the buyer agent's information for an offer submitted on one of my listings?

How do I add a co-listing agent to my listing?

What if I see an error message when launching a property?

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Offers

What does Pending Offer mean?

How do I compare offers as a listing agent?

How do I take action on a counteroffer?

How do I add Special Conditions for Buyer Agents to see?

How do I add a note for my seller on a particular offer?

How do I submit an offer?

How do I add my team when submitting an offer?

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Buyers

What are the benefits of Openn as a buyer?

How do I see my profile as a buyer?

How do I see offers submitted on a negotiation that I'm participating in as a buyer?

What can I see under the My Properties tab as a buyer?

Sellers

What are the benefits of Openn as a seller?

How do I get notified of updates on the sale of my home?

How do I see my profile as a seller?

How do I see offers submitted on my home?

General

How do I 'observe' a property?

What if I forgot my password?

How can I contact customer support?